Dec 16 2008
It’s website time
”Hello, **** Uniforms can I help you?”
“I want to check on my order please, number *****.”
“One moment….That order was shipped out on December 12 ma’am.”
“And you sent me the one I wanted?”
“No, I picked out a different one simply to be a bitch.”
Okay, perhaps it didn’t go quite that way, but really people, think before you speak. As if a retail person is going to pick something else just because we wanted to. Oh if that was the case, there are many orders I would change. The woman who picked out the patent leather leopard print in red. Yes, she would get plain white nursing shoes.
The guy who ordered the pink aprons for his daughter, no matter how many times I tried to tell him they don’t come in pink. He said he would dye the white ones.
The woman who color coordinated everything from her pen lights, to her stethoscopes in hot pink, and she’s wearing hunter green uniforms. Oye!
We get all sorts of calls in the retail store I work in. Joy of all joys I was informed yesterday that I work the website starting next week for three weeks while the regular worker goes on vacation. I don’t mind the order placing, sometimes I get a chuckle. It’s the answering email complaints I don’t want to do.
I love customers who are told it takes seven to ten business days for their order to arrive, and they email four days later asking where the hell their scissors are. Hey, don’t yell at me. I’m not the moron who ordered hot pink scissors that are so popular they are back ordered when you needed them yesterday.
We shall see how it goes. I’m sure I will have some very interesting emails to share, sans names of course.
